Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern crochetbabybunny’s relationship with you in relation to this website.

The term “crochetbabybunny” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

·          The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·          Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·          Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·          This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·          All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·          Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

·          From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·          You may not create a link to this website from another website or document without Crochetbabybunny’s prior written consent.

·          Your use of this website and any dispute arising out of such use of the website is subject to the laws of England & Wales, whilst we make every effort to ensure information on the site is correct we reserve the right to withdraw from any transaction at any point and without reason.

·          If you find any errors on our website please could you bring this to our attention

·          Prices on our website are correct at the time. We reserve the right to withdraw products from sale without notice. And are not sold on a trial basis

·          Goods remain the property of Crochetbabybunny until items are paid for.

·          Payments accepted are paypal, if there is problems with this please contact us. And I can arrange other options for uk and Northern Ireland only

·           Under the distance selling regulations 2000, you, the consumer, has the right to cancel any contract of sale within 7 days of placing your order.

·          Consumers can’t cancel, if any goods are made to customer’s specifications.

·          You must inform in writing, letter or email your decision to cancel.

·          If goods you order are not available for immediate delivery we will give you an indication of the anticipated delivery time.

·           The descriptions used on the website referring to Gold, Silver, pearls, etc relate to the colours and not the actual materials from which the product in made, and only bear reference to the appearances. Materials are sourced from around the world, and we use there description of colours.

·          Any props used are for display purposes only, and are not for sale.

RETURNS

·          Returns are accepted within 7 days of receipt provided they are in there unused and in satisfactory condition with there original packaging.

·           We will refund the full purchase price including delivery costs.

·          You must pay the return postage fees and we would advise some form of proof of posting e.g. recorded delivery to cover items lost.

CUSTOMER SERVICES

·          We hope that you receive your items in a satisfactory condition. If damage has occurred in transit, please let us know within 24 hours of receipt, so that we can take the appropriate action.

·           If you have not received your purchases within 7 days of dispatch confirmation, please email us. Please check with your local post office, before you email us. In case they tried to deliver unsuccessfully.

·          If for any reason you have a complaint about our service or goods we provide please contact us:-

·           

·          Crochetbabybunny, 16 warren court, Haverhill, Suffolk, cb98hp

·           email : crochetbabybunny@btinternet.com

·          Telephone :  01440 712008

·          Contact by phone between hours of 4pm until 6pm Monday to Friday

·          We will acknowledge all matters within 7 days.

·          We aim to resolve all complaints within 21 days.

PRIVACY POLICY

·          Crochetbabybunny do not disclose your information, contact details: email, telephone, address are for completing orders , and to inform you of offers, Please let us know if you prefer not to receive any updates.

·           This website and its content is copyright of Crochetbabybunny © 2008. All rights reserved.

·          Your Statutory Rights are not affected.

·          Crochetbabybunny © 2008